The things people ask us on WhatsApp every day. If yours is not here, ask it there — someone from the studio replies within a day.
Four to five weeks on the frame, then three to seven days to ship. Nothing is kept in stock — your piece is begun the day you order it, and the bag shows the date it will be ready by.
Sometimes. Express making depends on the piece and the month, so tell us your date on WhatsApp and we confirm within a day. Nearly-finished pieces occasionally make close dates.
Yes — worldwide, insured and tracked. Message us and we arrange it directly, including duties and timelines for your country.
Yes, at no extra cost. The standard sizes are starting points; send your measurements on WhatsApp before you order and the piece is cut to them. How to measure →
Within the house rules, gladly: a colour, a neckline, a drape, a sleeve. What we will not change is the nature of the work — no machine embroidery, no synthetic cloth.
Talk to us — we will always work it out with you. Because every piece is cut for one order there is no off-the-rack exchange, which is exactly why we ask for measurements first. The full policy is here.
Dry clean, almost always — and store embroidered pieces folded in muslin with the worked face inward. Each product page carries a Care line specific to its cloth.
Fourteen stockists across India, Singapore and Dubai — or the Jaipur atelier itself, by appointment. Walk-ins are welcome on working days.
